ITI Knowledge Base

VR Headset Care

How to Use, Maintain, and Handle Your Oculus Rift VR Headset

Handling and Caution

VR Headsets are precision equipment. Do not drop. Do not place near the edge of a table. Always handle with care! Be aware of cables which can get tangled or become tripping hazards. Do not expose to direct sunlight, especially the lenses. The lenses in the VR headset may become smudged due to contact with skin or hair. If the view is blurry due to a smudge, gently clean the lenses with the provided cleaners. Do not use any paper-based cleaner, such as paper tissue or paper towel—the cellulose fibers may scratch the lenses. Do not use alcohol or any solvent based cleaners directly on the lenses, as it may damage their coating and result in permanent blurriness.

Visuals and Cleanliness

Current generation VR Headsets have a high resolution per eye but is still limited. Users may note a slight blurriness or “screen door effect” on the screen. If users are able to see the “screen door”, they are likely seeing the headset screen in focus—any further imprecision is a limit of the resolution and technology. If users note substantial blurriness, especially in a vertical direction, guide them to adjust the headset on their face and perhaps adjust the tension. Likely the headset was tilted or positioned too high. The headset can be gently cleaned with a damp cloth. Avoid excessive use of harsh chemicals, though a small amount of rubbing alcohol may be used when cleaning the face-plate. Do not get any cleaning chemicals or solvent on the lenses.

Using Glasses with the Headset

Current generation headsets work well with glasses, provided the glasses can fit within the faceplate.
Trainees should “roll” the headset on from below so it slips over their glasses. If not guided on this, they may try to put the headset on from the top where it will get stuck on the top of the glasses.
In general, the headset will try to recreate the optics that the trainee’s eyes would encounter in real life. If they have glasses or contacts, the corrective lenses should work similar to real life. Users that need corrective lenses to see clearly will need such lenses in the headset.
A small number of users with extreme prescriptions, typically involving bifocals, may not be able to experience clear vision with the headset.