A true five-star meal doesn’t just happen. Ingredients must be of the highest quality, the recipe likely has seen hundreds of iterations, and a skilled chef is essential in terms of the timing and execution of each meticulous step. As elusive as the five-star meal is, when someone has the pleasure of experiencing one, it is unmistakable. The same can be said of a five-star, full-service training experience. Which entails high quality equipment, subject matter expertise, and a five-star trainer that never gives up on his students. One of the many students that have had the opportunity to experience this is Charlie Mantei, of the Northern California Power Agency (NCPA).
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