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Field Leadership Essentials Online Course

4 Hours
Completion Certificate

4 hours | Online & On-Demand

This course is designed to provide you with the knowledge and skills necessary to successfully prepare and lead a crew performing work in the field, and the ability to communicate effectively with the customer. This engaging and practical online, on-demand course is divided into two sections, with three modules per section. Each module contains a clearly defined learning objective and provides you with several active opportunities to demonstrate comprehension by means of interactive audio, visual, and written content and exercises.

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Course Overview

  • Team Preparation
    • Leadership Principles
    • Prepare to Lead Your Team
    • Prepare the Team for the Job
  • Team Success
    • Make a Profit
    • Satisfy the Customer
    • Manage the Risks

Learning Objectives

  • Explain the fundamental leadership traits necessary to develop and influence a successful team.
  • Demonstrate the required skills to properly prepare for the job, including job comprehension, plan development, risk assessment, and communication strategies.
  • Demonstrate the required skills to prepare a team to successfully perform the job.
  • Explain the aspects of making a profit that a field leader can control and demonstrate the ability to conduct a team meeting and job hazard briefing.
  • Explain the aspects of customer satisfaction and demonstrate the required skills for keeping the customer informed.
  • Identify the steps to monitor and mitigate risks and describe the process of failure analysis and continuous improvement.

Course Assessment

Quizzes conducted throughout this course are designed to reinforce the information presented. A mark of 70% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course if the pass mark is not achieved.

Course Access

This course will be available for 365 days from when assigned to yourself or others. After that, access to the course will be closed. You will have the option to purchase the course again to receive access for an additional 365 days.

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