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Shell

Custom Program Development for All North American Shell Lifting & Hoisting Operations
Overview Shell put all of their North American HSE Leads through two separate three-day sessions to arm them all with the necessary skills and knowledge to oversee and communicate with crane and rigging sub-contractors on Shell projects.
WHAT WE DID The customized program was conveniently delivered at ITI Training Centers in Woodland, Washington and Edmonton, Alberta to accommodate HSE Leads from all over the United States and Canada.
CUSTOMER
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Shell is a global group of energy and petrochemical companies with more than 80,000 employees in more than 70 countries.

OUTCOME

In six days of training over two, three-day sessions Shell's HSE Leads were drilled on: Rigging Inspection, Rigging Applications, Lift Planning, Mobile Crane Operations, and Mobile Crane Assembly & Disassembly.

Full Story

Health, Safety and Environmental (HSE) personnel working for a company like Shell must have a very broad knowledge of safety issues. They must be able to assess work in progress and communicate with a variety of specialty contractors.

“When it comes to crane and rigging work, primarily conducted by outside contractors, our HSE personnel needed to know enough about rigging and lifting to be able to ask the right questions,” said Kenneth Reynolds, Lifting & Hoisting SME.

Reynolds initially considered developing his own training program for use in Shell’s North American operations, based on the company’s recent amended Lifting and Hoisting Standard. The updated standard developed by committee representatives from Wells, Projects, and Production groups in March 2014. In fact, Mike Parnell, Technical Director of ITI, received a request from Shell to serve as a subject matter expert on the re-write committee. Parnell has extensive experience in collaborating on the development of industry standards, including ASME B30, ASME P30, and CSA Z150 standards committees. Shell’s Lifting and Hoisting Standard provides the framework for all such procedures conducted by Shell personnel and sub-contractors.

Changes to the Lifting and Hoisting Standard occur based on incidents, regulatory requirements, and best practices. Parnell provided guidance to make sure the document is clear, and reflected industry-wide standards. “Ambiguity is not a good thing to have when you have thousands of people using the document to guide safe lifting practices,” said Reynolds.

HSE Lifting & Hoisting Safety Program

As Reynolds evaluated outside vendors to develop the HSE Lifting & Hoisting Training Program, a key criteria was accreditation by a third-party evaluator. “I was initially attracted to ITI’s services because they are LEEA Accredited and have superior recommendations out the wazoo, but the deciding factor was that they could deliver a quality, custom training program more quickly than I could develop one myself.” 

ITI was able to package curriculum from its technical training programs for riggers, crane operators, inspectors, lift planners, and crane assembly and disassembly directors, and customize something specifically for the level of training needed by Shell’s HSE personnel. The six-day course, which is divided into two sessions, includes information on rigging inspections, sling usage, ground conditions, crane setup, lift planning, in addition to other topics. In all, 48 North American-based HSE personnel will take part in the training at two of ITI’s Training Centers in Woodland, Wash., and Edmonton, Alberta.

“The intent of the course is to give our people enough knowledge to be able to interact with our contractors and to be able to have intelligent conversations that could impact safe operations, but not make them subject-matter experts in rigging or lifting,” said Reynolds.

A second batch of sessions will take place in spring 2015. “We’ll begin to collect data to evaluate this program’s effectiveness at improving the safety of lifting operations, but if we can stop just one incident from happening, then the training has paid for itself,” said Reynolds. 

He concludes: “I consider ITI to be more than a vendor-supplier. Over the years, we have built a good relationship based on trust and integrity. I know when they commit to a project; the result will be the best safety program available.”

ITI has been servicing Shell for over 25 years. More recently, the organization has also investigated ITI’s Fundamentals of Rigging Engineering Program and Master Rigger Program for its Lifting & Hoisting subject-matter experts.

CHALLENGES

  • Relatively low budget for design, implementation and marketing
  • 8-week time constraint for the whole project
  • Website must match existing digital corporate identity
  • Website should be deeply integrated into the HubSpot solution
  • Design & development from scratch is not feasible
  • Customer would like to be able to edit content and structure
  • Website must be implemented in three languages
  • Webdesign must match modern design standards
Recap

Services Provided

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LIFT PLANNING TRAINING
RIGGING INSPECTION TRAINING
MOBILE CRANE OPERATOR TRAINING
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Customer Voice

“I was initially attracted to ITI’s services because they are LEEA Accredited and have superior recommendations out the wazoo, but the deciding factor was that they could deliver a quality, custom training program more quickly than I could develop one myself.”
Ken Reynolds Lifting & Hoisting SME, Shell Exploration & Production

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